Toolbars missing

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Doug Boufford - 26 Jan 2005 11:05 GMT

Using Office 2000 - Win XP Pro SP2

I had created 2 custom toolbars to handle several macros that I had
made. The toolbars & macros have "disappered" from Word. I copied a
normal.dot to this laptop from another one with the same Word setup,
thinking that the toolbars & macros would be there. No luck there.

Would someone pls inform me where they are hiding.........?

Thanks

Doug

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Margaret Aldis - 26 Jan 2005 13:32 GMT

Hi Doug

It depends where you saved them. By default, that would have been to the
Normal.dot that was active at the time, but you might have chosen (or
accidentally selected) to save them to another active document or template.

You say you copied a Normal.dot *to* your laptop - if that was after you
created the toolbars on the laptop then that would have overwritten them no
surprises, but perhaps you mean that you had the custom bars on the other
machine and expected them to be imported with Normal? There are sometimes
several Normal.dots on a machine (and there will always be one for each
user) so check you have the right one.

Don't forget to check that it's not just a case of the toolbars not being
visible (ticked in the Customize list).

Signature

Margaret Aldis - Microsoft Word MVP
Syntagma partnership site: http://www.syntagma.co.uk
Word MVP FAQ site: http://www.word.mvps.org

> Using Office 2000 - Win XP Pro SP2
>
[quoted text clipped - 8 lines]
>
> Doug

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Doug Boufford - 26 Jan 2005 13:59 GMT

> Hi Doug
>
[quoted text clipped - 11 lines]
> Don't forget to check that it's not just a case of the toolbars not being
> visible (ticked in the Customize list).

Margaret

Thanks for your reply.
There is only one user (me). They are still working fine on my OLD
laptop. They have gone missing on my NEW laptop. (same office version,
but WIN 98SE on OLD and XP Pro on NEW)
After they went missing on the NEW, I did a search for normal.dot & only
found one on the HDD. Copied the normal.dot (only one on the HDD) from
OLD (where everything in Word was there)to NEW, expecting to see my
toolbars, but could not. They are not listed in the"Customize" list nor
in the View\ Toolbars list
Anyway, the NEW laptop died today (one month old) & is going in for
repair, so will probably have to re-install all software when I get it
back, so will worry about this little prob, then.

Thanks for your help
Doug

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Charles Kenyon - 26 Jan 2005 14:30 GMT

The toolbars will be where you put them. Often, though, a user is not aware
of where they are being stored. See
http://addbalance.com/word/movetotemplate.htm for step-by-step instructions
on moving / sharing / copying / backing-up customizations including
AutoText, AutoCorrect, keyboard assignments, toolbars, macros, etc.

Signature

Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://www.mvps.org/word which is awesome!
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> Using Office 2000 - Win XP Pro SP2
>
[quoted text clipped - 8 lines]
>
> Doug

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