Inconsistency in turning-on of a custom button in a word document

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LM - 23 Mar 2005 10:52 GMT

A word document is created through a user defined template having a custom
button. Sometimes this button does not turn on while opening this doc in a
m/c having word 2003 (11.5604.5606).
I tried some options like:
1) open winword.exe in /a mode and then open the doc said above.
2) Renamed Normal.doc.
3) Renamed Data folder in Regedit.
Still the same problem persists. It is very much inconsistent when it is
turned-on/ turned-off.

As my client is very much eager to know why it is happening, I would
appreciate any information on this.

This is happening even when the said doc is opened in MS Word 2002
(10.2416.3501) SP-1. However, the button is always turnrd on when the doc is
opened in MS Word 2002 (10.24219.4219) SP-2.

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Graham Mayor - 23 Mar 2005 14:36 GMT

By 'turned on' I assume you mean that the toobar is not displayed? You can
add an autoopen and an autonew macro to force the custom toolbar on e.g. add
the command line below (edited to show the toolbar name in question) to each
of an autonew and an autoopen macro saved in the document template.
This will work in Word 2003 and will not affect operation in older versions.

CommandBars("Toolbarname").Visible = True

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> A word document is created through a user defined template having a
> custom button. Sometimes this button does not turn on while opening
[quoted text clipped - 12 lines]
> (10.2416.3501) SP-1. However, the button is always turnrd on when the
> doc is opened in MS Word 2002 (10.24219.4219) SP-2.

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