Normal.dot Can't Be Changed or Created

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Karine Rivet - 22 Apr 2005 19:03 GMT

I can't make changes to my existing normal.dot and I can't create a new
normal.dot. If I make changes for example to my font or page margins and
tell Word to set the changes as my default when I close Word it doesn't even
attempt to change my normal.dot as you can usually see it doing very quickly
in the bottom left corner. I tried deleting all normal.dot files and when I
open and close Word you would normally expect to see Word creating a new
normal.dot, but it doesn't and again you don't see it doing it in the bottom
left corner. The only way I've been able to get around this is by opening
Word (without a normal.dot in place) set my document up the way I want it to
be, save it as a template, close Word and then rename the template to
normal.dot. The next time I open Word it reads the normal.dot I created,
but again I can't make further changes to it unless I go through the same
process. Does anyone know what's causing this and how I fix it?

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Suzanne S. Barnhill - 22 Apr 2005 22:43 GMT

Do *not* attempt to create a Normal.dot by saving a document; this *will
not* work. If you have Acrobat 7 installed, it is the cause; see the very
last section of http://www.gmayor.com/lose_that_adobe_acrobat_toolbar.htm

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Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

> I can't make changes to my existing normal.dot and I can't create a new
> normal.dot. If I make changes for example to my font or page margins and
[quoted text clipped - 9 lines]
> but again I can't make further changes to it unless I go through the same
> process. Does anyone know what's causing this and how I fix it?

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Karine Rivet - 25 Apr 2005 17:09 GMT

That was it precisely! Thank you very much! :-)

Do *not* attempt to create a Normal.dot by saving a document; this *will
not* work. If you have Acrobat 7 installed, it is the cause; see the very
last section of http://www.gmayor.com/lose_that_adobe_acrobat_toolbar.htm

Signature

> I can't make changes to my existing normal.dot and I can't create a new
> normal.dot. If I make changes for example to my font or page margins and
> tell Word to set the changes as my default when I close Word it doesn't

even

> attempt to change my normal.dot as you can usually see it doing very

quickly

> in the bottom left corner. I tried deleting all normal.dot files and whenI
> open and close Word you would normally expect to see Word creating a new
> normal.dot, but it doesn't and again you don't see it doing it in the

bottom

> left corner. The only way I've been able to get around this is by opening
> Word (without a normal.dot in place) set my document up the way I want it

> be, save it as a template, close Word and then rename the template to
> normal.dot. The next time I open Word it reads the normal.dot I created,
> but again I can't make further changes to it unless I go through the same
> process. Does anyone know what's causing this and how I fix it?

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