Hi all,

This is a weird symptom and I'd like to ask if others can duplicate it or is
it just me!

In Word 2002, I seem to be able to add a button to the toolbar and also add
new toolbars -- in fact, ALL of them listed under customizing -- EXCEPT for
Outlining. Of course, Outlining is the one I need! Normal.dot seems to save
it fine (I'm assuming that's where it's saved). All I know is that I can
right click on a toolbar which brings up the list of possible toolbars and I
can choose them all and they appear when I run Word again. But, when I
choose Outlining, it shows up at that time, but is gone when I next run
Word.

Can folks try this out and see if it works for you or not. If you know a
workaround, please let me know, or what might be causing this. Thanks very
much.

....Jason