Custom Toolbars Fail to Appear

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GRobertson - 27 Jan 2006 19:21 GMT

I created a custom template for Word 2000 complete with toolbars and
extensive macros governing the styles and format to be used. The template is
currently saved to my template folder: C:\document and Settings\[user name]\
application Data\Microsoft\Templates.

The template worked fine but recently when I either open a new file using the
template or open an existing file that was created using the template the
template's toolbars will not show up.

I have gone to the Tools>Templates and Add-Ins to ensure that the template is
in the "Document template" field as well as made sure that it is in the
Global Tempaltes and add-ins list (and checked). But no matter what I try
the toolbars won't show up.

I deleted the template and then pasted a fresh version back into the template
folder. I also deleted the Normal.dot in case that was somehow affecting the
situation.

My last step was to save the tempate to a different folder location and point
Word to look in that new folder location. It worked! But I have no idea why
nor do I know if the workaround will last. Multiple users have this template
on their PCs and I don't want them to have to move it since they are not very
techincally saavy.

Can anyone help me? I have run out of things to try.

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Beth Melton - 29 Jan 2006 17:33 GMT

Did you try opening the template, turning the toolbar on, making an
edit in the template, save and close? Or did you try turning on the
toolbar after opening a document based on the template?

Also, based on your description, it sounds like it is in both your
User Templates folder and your Startup folder (global templates). Is
this correct? And if so, why?

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>I created a custom template for Word 2000 complete with toolbars and
> extensive macros governing the styles and format to be used. The
[quoted text clipped - 34 lines]
>
> Can anyone help me? I have run out of things to try.

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GRobertson - 01 Feb 2006 21:39 GMT

Thank you for the reply on this.

I did try opening the template and the 3 toolbars are on. When I open a
document with the template the toolbars still fail to appear. When opening
documents created using that template they also have the issue of no toolbars
appearing. (which makes me think something happened to the template itself or
how it is accessed)

I thought that the template was only stored in my templates folder. My
startup folder (C:\Documents and Settings\[user name]\Application Data\
Microsoft\Word\Startup) has no files at all. when I go to Tools>Options>File
Locations I do not see a listing for Global Templates. I have User Templates
and Workgroup Templates, which both point to the folder location in my
original posting.

Again, thank you for respnoding. With a little luck, my answers may help in
diagnosing the problem.

>Did you try opening the template, turning the toolbar on, making an
>edit in the template, save and close? Or did you try turning on the
[quoted text clipped - 6 lines]
>Beth Melton
>Microsoft Office MVP

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Charles Kenyon - 01 Feb 2006 23:46 GMT

User Templates and Workgroup Templates should be different folders.
Workgroup templates should point to a folder, the contents of which are
shared. User Templates is the location for normal.dot and should _not_ be
shared. The Startup folder should be yet another folder (outside either of
the templates folders). For more on the different kinds of templates, tabs
on the file new dialog, and locations of templates folders see
http://addbalance.com/usersguide/templates.htm.

Are you sure that your macros and toolbars are being saved in your template
rather than in normal.dot? See http://addbalance.com/word/movetotemplate.htm
for step-by-step instructions on moving / sharing / copying / backing-up
customizations including AutoText, AutoCorrect, keyboard assignments,
toolbars, macros, etc.

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Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
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> Thank you for the reply on this.
>
[quoted text clipped - 30 lines]
>>Beth Melton
>>Microsoft Office MVP

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