Customised toolbars and macros have gone

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Laurina - 22 Mar 2006 11:28 GMT

Customised toolbars and macros I created have gone. Have checked with IT dept
and they've not 'done' anything. How can I get them back? If I can't and have
to recreate them, how can I stop this happening again?

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Suzanne S. Barnhill - 22 Mar 2006 16:02 GMT

Toolbar customizations and macros are by default saved in Normal.dot. Have
you deleted or renamed Normal.dot?

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Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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> Customised toolbars and macros I created have gone. Have checked with IT dept
> and they've not 'done' anything. How can I get them back? If I can't and have
> to recreate them, how can I stop this happening again?

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Laurina - 22 Mar 2006 16:11 GMT

No I haven't. Nor have the IT dept rolled out a new one (as they are want to
do on occasion). Also, and rather oddly, a string of text is now appearing
automatically when I open an email but I haven't changed my signature.

> Toolbar customizations and macros are by default saved in Normal.dot. Have
> you deleted or renamed Normal.dot?
[quoted text clipped - 4 lines]
> have
> > to recreate them, how can I stop this happening again?

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Charles Kenyon - 22 Mar 2006 17:20 GMT

Do you have Adobe Acrobat Version 7 installed?
How long had these been on your system?

One way you can protect yourself is by building/moving your customizations
to another template. See http://addbalance.com/word/movetotemplate.htm for
step-by-step instructions on moving / sharing / copying / backing-up
customizations including AutoText, AutoCorrect, keyboard assignments,
toolbars, macros, etc.

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Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
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> Customised toolbars and macros I created have gone. Have checked with IT
> dept
> and they've not 'done' anything. How can I get them back? If I can't and
> have
> to recreate them, how can I stop this happening again?

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Charles Kenyon - 23 Mar 2006 18:42 GMT

See my response to your separate post on toolbar positions.

"Network won't let me or I'm doing it wrong"

What won't it let you do? What, exactly isn't working? What have you tried?

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> Further to previous question. Have recreated toolbars. Can't get to place
> / do what Charles Kenyon suggests with myglobal.dot - network won't let me
> or I'm doing it wrong! Have recreated toolbars and macros but toolbars
> keep moving into a long line rather than stacking. Obviously I doing
> something wrong. Help please.

> Do you have Adobe Acrobat Version 7 installed?
> How long had these been on your system?
[quoted text clipped - 9 lines]
>> have
>> to recreate them, how can I stop this happening again?

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