Do you have the option to show them on two rows selected on the Options tab
of Tools | Customize?

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Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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> Every time I open a new Word document, I have to my standard and formatting
> tool bars are on the same line. I always have to move the formatting toolbar
> underneath the standard toolbar to create two rows. I exit Word and go right
> back in and the toolbars are on the same row again. How can I make it save
> the setting so that the toolbars are in the two rows?