Hi,
I was assembling a new PC with a new mother board ATI Radeon and maxtor HDD
of 100G. Afte assembling the PC, I loaded the windows XP home edition and
everything was fine. I partitioned by Hard disk, which is also new into three
drives with NTFS.
Then later, I wanted to install XP Professional, and during the set up I
selected upgrade to XP, so from the CD ROM Drive it started copying files,
and at one instance it got stuck with the message that if this the first
failure, restart and if not some exception occurred. contact your system
support personnel etc.
Next time when I restarted, it showed me two OS, Windows home and XP. When I
selected home editon, it started off and thats it a blank screen appears. it
just hangs. I tried safe mode, debug mode, command propmpt etc, basically
after it comes to some .ns file it get stuck and nothing happens. If I select
professional it is the same scenario as previoulsy, contact your system
support etc.
I wanted to delete files in C: so that I can reinstall as I thought system
would then ask me to reinstall everything fresh. There was no way I could do.
Later with some bootable CD (ACER recovery CD), it tried to go to C:\ and
deleted files but again when I restarted the Home one, it menitoned that i
could not start because of error in software. please report the problem as
DLL's for kernel. when I selected professional, it says set up cannot find a
CD-ROM drive. Make sure your CD_ROM drive is properly connected to your
computer. If it is a SCSI CD_ROM drive make sure..................'. Very
surprising that now it is not recognising my CD_ROM drive. Now I am stuck.
I just cannot do anythng with this brand new assembled components.
Can anyone help how to recover back.
Tony Jollans - 19 Nov 2006 08:15 GMT
It's difficult to see what this has got to do with Word and you really
should find an appropriate forum.
I have never upgraded Home to Pro so can not be sure but, FWIW, here's my
take on the issue ...
The installation needs to reboot several times and, to do this, it makes
sure that the system being installed is the default system to boot. If the
installation failed half way through then you should have rebooted to that
(partial) system. If you were installing a second system you would have been
alright but as you were installing as an upgrade it seems that the 'old'
system was somehow no longer complete and, perhaps, trying to run it has
damaged the partial installation of the upgrade. There may not be anything
you can do except wipe the disk, repartition it, and reinstall from scratch
but, as its a brand new system, that shouldn't be difficult. If you have
data you need to get off the disk first you may need to attach it to another
machine temporarily to do that.

Signature
Enjoy,
Tony
> Hi,
>
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>
> Can anyone help how to recover back.