Toolbar buttons disappear in Word 2003

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Kristie Cochran - 11 Apr 2007 21:55 GMT

I've got Word 2003 running on Vista and I was working in Word earlier,
closed it down and then opened it up again and my customized toolbars
are missing buttons. I had used them earlier, and not they're not
showing up at all, even when I open up old documents.

Is there something/somewhere that I should check after I put those
buttons back on my toolbar??

Thanks,
Kristie

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Cindy M. - 13 Apr 2007 18:00 GMT

Hi Kristie,

> I've got Word 2003 running on Vista and I was working in Word earlier,
> closed it down and then opened it up again and my customized toolbars
[quoted text clipped - 3 lines]
> Is there something/somewhere that I should check after I put those
> buttons back on my toolbar??

Do you have any idea in what file these customizations were saved? By
default, unless you specified differently, this would be Normal.dot. But
Word supports mixing customizations from multiple places, such as
Normal.dot, a globally loaded template, the template from which a
document was created, as well as those saved in a specific document.

Did you link any of these buttons to macros?

From the sound of it, something's not loading. My best guess would be
that the buttons are associated with macros stored in a template, and
your macro security may be blocking that template from loading.

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005)
http://www.word.mvps.org

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