I have Word 2003. I just uninstalled an application that added a menu to
Word. The uninstall program did not remove the menu. I have removed all
of the menu items from the menu. How can I remove the Menu heading?
Tools>Customize does not do that.
Thanks
>I have Word 2003. I just uninstalled an application that added a menu to
>Word. The uninstall program did not remove the menu. I have removed all
>of the menu items from the menu. How can I remove the Menu heading?
>Tools>Customize does not do that.
>
>Thanks
That application, whatever it was, probably placed a .dot file in Word's Startup
folder to supply the menu and macros called by the menu, but the uninstaller
failed to remove that file.
With Word closed, use Windows Explorer to go to the folder
%appdata%\Microsoft\Word\Startup
If there are any files there that you didn't put there yourself, move them to a
different folder or delete them.
If you don't see any files there, try looking in
C:\Program Files\Microsoft Office\OFFICE11\STARTUP
If both folders are empty, read
http://office.microsoft.com/en-us/assistance/HA011514521033.aspx to get
instructions for looking for other types of add-in.
--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit.
GordonC - 31 May 2008 20:45 GMT
Jay:
Thanks for your prompt reply. I checked the Word and Office startup
folders. The Add-In was not there. I followed the suggestion in web
address you cited to determine all of the add-ins that Word loads when it
starts. The add-in was not there. I checked the COM add-ins, and it was
not listed. I have removed all of the entries under the menu headings. By
the way, the add-ins were installed by Adobe Acrobat Standard. The menu
headings are are Adobe PDF and Acrobat Comments. I think that Adobe Acrobat
Standard modified the list of menu headings used by Word even though no
add-in is actually loaded.
Any more suggestions?
Thanks,

Signature
Gordon Clark
> >I have Word 2003. I just uninstalled an application that added a menu to
> >Word. The uninstall program did not remove the menu. I have removed all
[quoted text clipped - 27 lines]
> Microsoft Word MVP FAQ: http://word.mvps.org
> Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit.
Jay Freedman - 31 May 2008 20:51 GMT
>Jay:
>
[quoted text clipped - 11 lines]
>
>Thanks,
Since I don't have Acrobat, I can't give you any first-hand advice. Graham Mayor
may be able to help, though -- read
http://www.gmayor.com/lose_that_adobe_acrobat_toolbar.htm.
--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit.
GordonC - 31 May 2008 21:41 GMT
Jay:
Again thanks for the suggestions. I visited Graham Mayor's web site. He
mentioned changes to the registry. The registry entries were removed by the
uninstall program. He also suggested changes to Word to prevent installing
the Acrobat COM add-in. That add-in no longer exists. My opinion is
that I will just leave the menu headings there. The only other option is to
re-install Word which I do not plan to do.
Thanks,
Gordon

Signature
Gordon Clark
> >Jay:
> >
[quoted text clipped - 21 lines]
> Microsoft Word MVP FAQ: http://word.mvps.org
> Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit.
Graham Mayor - 01 Jun 2008 06:23 GMT
Acrobat's add-ins should not write to the program and removing the add-in
*should* remove the menus, however I concede that Adobe's add-in programming
leaves a little to be desired. If you clear any orphan temporary files and
rename normal.dot with Word and Outlook closed, the problem should go away.

Signature
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP
My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
> Jay:
>
[quoted text clipped - 42 lines]
>> Email cannot be acknowledged; please post all follow-ups to the
>> newsgroup so all may benefit.
GordonC - 03 Jun 2008 03:43 GMT
Graham:
I did as you suggested. I renamed Normal.dot, and the menu headings no
longer appear.
Thanks,

Signature
Gordon Clark
> Acrobat's add-ins should not write to the program and removing the add-in
> *should* remove the menus, however I concede that Adobe's add-in programming
[quoted text clipped - 47 lines]
> >> Email cannot be acknowledged; please post all follow-ups to the
> >> newsgroup so all may benefit.
Graham Mayor - 03 Jun 2008 06:04 GMT
You are welcome :)

Signature
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP
My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
> Graham:
>
[quoted text clipped - 63 lines]
>>>> Email cannot be acknowledged; please post all follow-ups to the
>>>> newsgroup so all may benefit.