Please always specify the version of Word you are using. In this case it
makes a difference.
Word 2000 or earlier: On the Edit tab of Tools | Options, check the box for
"Tabs and backspace set left indent."
Word 2002 or 2003: On the AutoFormat As You Type tab of Tools | AutoCorrect
Options, check the box for "Set left- and first-indent with tabs and
backspaces."

Signature
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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all may benefit.
> I have outline styles set up in my normal template so that I Indent as follows:
>
[quoted text clipped - 10 lines]
> an older version of Normal.dot, but that didn't work either. Does anybody
> know how to get this capability back?
stu4carol - 29 May 2006 12:10 GMT
Thanks so much for posting this! We've been annoyed by our tab-indenting not
working! What a hassle you've solved.
Carol.
> Word 2002 or 2003: On the AutoFormat As You Type tab of Tools | AutoCorrect
> Options, check the box for "Set left- and first-indent with tabs and
[quoted text clipped - 19 lines]
> > an older version of Normal.dot, but that didn't work either. Does anybody
> > know how to get this capability back?