This sounds strange. If you want to, I can take a look at the document, or
relevant parts of it. You can send it to sbm01004@hotmail.com.

Signature
Stefan Blom
Microsoft Word MVP
>I use the built-in headings (Heading 1 etc) associated with Outline
> Numbered. I don't usually have problems.
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>
> Any advice?
Stefan Blom - 21 Jul 2009 15:43 GMT
Follow-up: I received an example document, and I noticed that each heading
contained letters and numbers formatted in 1 pt font size, which explains
why they were (almost) invisible.
After selecting the text and pressing Ctrl+SpaceBar (to reset font
formatting to that of the underlying style) it was possible to delete these
characters.
It is unclear how the characters were inserted into the document, though.

Signature
Stefan Blom
Microsoft Word MVP
> This sounds strange. If you want to, I can take a look at the document, or
> relevant parts of it. You can send it to sbm01004@hotmail.com.
[quoted text clipped - 22 lines]
>>
>> Any advice?