If it is a retail version, contact Microsoft at (800) 360-7561, or, if
outside the U.S., see this site: http://microsoft.com/worldwide
If the software came preinstalled on your PC (OEM version), then you'll need
to contact the manufacturer for a replacement key.
--
Suzanne S. Barnhill
Microsoft MVP (Word)

Signature
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
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all may benefit.
> I had to restart my computer a while ago and i had to
> delete every thing i had. I got everything back, except
> my microsoft word. Now i don't know what to do because I
> can't seem to get the 25-word character key and i lost the
> cd jewl case. so how can i get it?
> please help me.