I always try it on plain paper first; difference is that on plain paper first
line of printing starts at 2.1cm below top-of-page; on label paper starts at
1.5cm below top-of-page (1.5cm is the Top Margin value in the set-up).
However on plain paper and label paper, the actual vertical pitch is still
3.6cm (when set value is 3.8cm).
Doug Robbins - Word MVP - 17 Feb 2007 16:44 GMT
Sounds like the paper feed mechanism of the printer is shot.

Signature
Hope this helps.
Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.
Doug Robbins - Word MVP
>I always try it on plain paper first; difference is that on plain paper
>first
[quoted text clipped - 3 lines]
> However on plain paper and label paper, the actual vertical pitch is still
> 3.6cm (when set value is 3.8cm).