One of the first lines of inquiry should be the printer driver being used by
those on Word 97. Suggest that they select some other printer driver (a
generic LaserJet, for example) and see if that corrects the display. If so,
then the driver is the problem, and perhaps they can find an updated or
substitute one for the printer they're using.
I can think of some other explanations for the phenomenon, but none that
would affect Word 97 and not Word 2003 (especially if Compatibility Options
for the document are set the same in both cases).

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Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
> I have a W97 document that has all the content's fonts raised above the
> baseline. I cannot find where this is defined. It seems to be gloabl within
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>
> Any ideas on where I can look to fix this woud be appreciated.
cayce - 23 Apr 2007 17:08 GMT
Suzanne:
Thanks for the tips.
I used print preview to invoke the printer driver of a machine I print to
all the time. It lowered the font baseline partially, but not all the way.
What's weird, I printed a hard copy of this same document to this same
printer earlier today, before reading your post; the baseline continued to be
raised/unaffected, although I had not selected print preview first.
So, does print preview invoke something different in W97 then just sending a
job to a printer without preview?
I then went to options/compatibility and found it was set to Custom. When I
chose W97, the fonts returned to a normal baseline. (I've never had reason to
dink in the Compatibility option before.)
Philomena
> One of the first lines of inquiry should be the printer driver being used by
> those on Word 97. Suggest that they select some other printer driver (a
[quoted text clipped - 26 lines]
> >
> > Any ideas on where I can look to fix this woud be appreciated.
Suzanne S. Barnhill - 23 Apr 2007 20:35 GMT
There are some Compatibility Options that affect type placement, but since
the options travel with the document, it's hard to see why they would affect
different versions differently *unless* there is some option available in
Word 2003 and *not* available in Word 97 that affects this. One that comes
to mind is "Don't center exact line height lines," but it isn't checked in
either 2003 or 97, so that's irrelevant.

Signature
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
> Suzanne:
>
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> > >
> > > Any ideas on where I can look to fix this woud be appreciated.
cayce - 23 Apr 2007 21:06 GMT
ok....thanks for the thorough reply.
> There are some Compatibility Options that affect type placement, but since
> the options travel with the document, it's hard to see why they would affect
[quoted text clipped - 71 lines]
> > > >
> > > > Any ideas on where I can look to fix this woud be appreciated.