See http://word.mvps.org/FAQs/AppErrors/BlankDocNotBlank.htm for the general
principles, keeping in mind that an incorrect column setting is the same
*sort* of animal as extraneous text.

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Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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> Somehow my mother managed to change the default column setting for all Word
> documents from one-column to three-column documents. Any idea how I can
> change my settings back to one-column so every time I open up a new Word
> document I don't have to manually change it?
>
> Thanks!