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Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
Thanks. I was sure that that "2.67" was significant. I decided not to chance their beta drivers, since I just loaded a driver to allow doublse sided printing, but I did stumble across a workaround: I have another, non-HP printer installed. To test Suzanne's premise, I opened the print and chose another printer, then closed the menu without printing. The bottom margin then displayed correctly in Print Preview. Then open the print menu again, choose the HP printer, and closed the print menu. Print Preview was still correct, and the HP printed the file correctly. If I open the Page Setup menu again, however, even if I cancel without changes, the bottom margin reverts to 2.67" and I have to do it all over again. Sounds like something from Greek mythology, I know.
> There is a known conflict between recent Word versions and some HP
> LaserJets. The 2.67" margin is the tell-tale characteristic. Many users
[quoted text clipped - 19 lines]
> > >How do I set the margin at 1" ?
> > >.
Suzanne S. Barnhill - 31 Jul 2004 00:29 GMT
You are not the first to report that this sort of byzantine workaround
works.

Signature
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
> Thanks. I was sure that that "2.67" was significant. I decided not to chance their beta drivers, since I just loaded a driver to allow doublse
sided printing, but I did stumble across a workaround: I have another,
non-HP printer installed. To test Suzanne's premise, I opened the print and
chose another printer, then closed the menu without printing. The bottom
margin then displayed correctly in Print Preview. Then open the print menu
again, choose the HP printer, and closed the print menu. Print Preview was
still correct, and the HP printed the file correctly. If I open the Page
Setup menu again, however, even if I cancel without changes, the bottom
margin reverts to 2.67" and I have to do it all over again. Sounds like
something from Greek mythology, I know.
> > There is a known conflict between recent Word versions and some HP
> > LaserJets. The 2.67" margin is the tell-tale characteristic. Many users
[quoted text clipped - 19 lines]
> > > >How do I set the margin at 1" ?
> > > >.