> Whenever someone sends me a Word document via e-mail, it always comes
> up in the "Reading Layout" on my laptop. I then have to change it to
[quoted text clipped - 4 lines]
> these documents always come in in the "Print Layout"? I am using
> Microsoft Office Word 2003.
Go into Tools > Options > General and uncheck "Allow starting in Reading
Layout". That will stop the reading view, but then documents *will* appear
in the view used to save the document. To override that, you need to put a
macro in your Normal.dot template (see
http://www.gmayor.com/installing_macro.htm):
Sub AutoOpen()
ActiveWindow.View = wdPrintView
End Sub

Signature
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org