Why is the printer defaulting to letter, when A4 has been chosen?

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RBL - 13 Jan 2005 09:57 GMT

Working on a network computer, the printer was reinstalled last week. Since
then, all documents I have worked on previously which have been set up in A4
have not been printing properly. The page setup is A4 and the printer
properties are set to print on A4. However the printer asks for "plain
letter" to be put in a tray. On pressing "go", it will ask if it should use
A4 instead. Press "go" again, and it prints but the bottom margin is higher,
cutting off the bottom of the screen document.

How can this be resolved? Many thanks

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Suzanne S. Barnhill - 13 Jan 2005 14:36 GMT

One more thing to try: Disable "Allow Letter/A4 resizing" on the Print tab
of Tools | Options.

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Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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> Working on a network computer, the printer was reinstalled last week. Since
> then, all documents I have worked on previously which have been set up in A4
[quoted text clipped - 5 lines]
>
> How can this be resolved? Many thanks

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RBL - 13 Jan 2005 15:07 GMT

Thanks Suzanne. I've tried that as well, but it didn't work either.

> One more thing to try: Disable "Allow Letter/A4 resizing" on the Print tab
> of Tools | Options.
[quoted text clipped - 12 lines]
> >
> > How can this be resolved? Many thanks

Reply to this Message