When I print a Word document out of Word XP to a HP
LaserJet 4000 or 4050TN printer, Word will change the
bottom margin of the document to 2.63" and it will not
print anything below that. I must save the document,
reopen Word and try again. Sometimes it works and other
times it doesn't. When I send the document to a
different printer, I have no problems and it prints
fine. It seems to only affect these 2 HP Laserjets, but
it seems to be an issue with Word, because when I have
one of these printers selected, Word changes the margin
and I can see in Print Preview that the margin has been
changed to exactly 2.63". Thank you.
Suzanne S. Barnhill - 27 Jan 2004 22:03 GMT
There is a known conflict between Word 2002 and the HP drivers for certain
LaserJets (including those you mention). Many users have reported that the
"margin fix" drivers at http://www.hp.com/pond/ljbeta/index.html solve the
problem.
--
Suzanne S. Barnhill
Microsoft MVP (Word)

Signature
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
> When I print a Word document out of Word XP to a HP
> LaserJet 4000 or 4050TN printer, Word will change the
[quoted text clipped - 8 lines]
> and I can see in Print Preview that the margin has been
> changed to exactly 2.63". Thank you.
Mike - 31 Jan 2004 02:22 GMT
Thank you very much for your message. It has solved a
problem we've been working on for over a year.
>-----Original Message-----
>There is a known conflict between Word 2002 and the HP drivers for certain
[quoted text clipped - 25 lines]
>
>.
Suzanne S. Barnhill - 31 Jan 2004 05:36 GMT
I'm glad to hear another report of success.
--
Suzanne S. Barnhill
Microsoft MVP (Word)

Signature
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
> Thank you very much for your message. It has solved a
> problem we've been working on for over a year.
[quoted text clipped - 34 lines]
> >
> >.