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MS Office Forum / Word / Printing and Fonts / May 2004Colour won't print
I have an Epson stylus photo 720 printer. Since upgrading to XP and Word 2002, the colours are not printing. Nozzle cleaning etc has not helped. Any suggestions, anybody? Thanks From the Start menu in Windows, go to Settings > Printers and Faxes, right-click the Epson icon, and select Properties. One of the tabs in that dialog has a button to print a test page. Does the test page show the colours? If not, the problem is in the printer -- keep running cleaning cycles until it works, or send the unit back to Epson for service. If the test page works, can you print colours properly from other applications, such as Paint? If not, try removing and reinstalling the printer driver.  SignatureRegards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org > I have an Epson stylus photo 720 printer. Since upgrading > to XP and Word 2002, the colours are not printing. Nozzle > cleaning etc has not helped. > Any suggestions, anybody? Thanks >keep running cleaning >cycles until it works, or send the unit back to Epson for service. It's possible that the upgrade changed a default setting in the printer driver to "black only". Go to Start > Printers and Faxes, right-click on your printer and choose Properties. Then check all settings for something that might prevent color printing. I have a similar issue with an older Okidata printer I own. It turns out that the WinXP-supplied printer driver doesn't work properly with my printer, the Okidata-supplied printer driver doesn't work with WinXP, and Okidata had plans to update their driver to work with XP because they don't make this printer anymore. I had to buy a new printer. > I have an Epson stylus photo 720 printer. Since upgrading > to XP and Word 2002, the colours are not printing. Nozzle > cleaning etc has not helped. > Any suggestions, anybody? Thanks |
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