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MS Office Forum / Word / Printing and Fonts / July 2004

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Can't print Word 9.0 or Excel 9.0 documents

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Fred - 29 Jul 2004 23:31 GMT
Started having a problem recently. When using Word or
Excel, I cannot successfully print a document.

My printer is fine. I can print web pages using ctl/p, and
can print envelop[es in word. I cannot however print a
document.

This started after I created a document, and wanted to
create an envelope for it. After I created the envelope and
printed it I elected to print the newly created document
(using the print icon on the toolbar), and either the
document won't print, or will print very litely and not
with the correct spacing.

Since this started, I have thoroughly troubleshot the
printer (Compaq IJ600) to no avail. I can print web pages
or emails using ctl/p, but cannot print documents in Word
or Excel.

Any suggestions?
Chuck - 31 Jul 2004 05:23 GMT
I'd start with word. Try renaming the normal.dot file. A bare bones
replacement will be created automatically, so it is written in the
reference.
> Started having a problem recently. When using Word or
> Excel, I cannot successfully print a document.
[quoted text clipped - 16 lines]
>
> Any suggestions?
 
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