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MS Office Forum / Word / Printing and Fonts / March 2005HELP! This is a bizarre error!
I have a Word document that REFUSES to print! You send it to a printer, and it WON'T print. It won't even appear in the Printer queue. I've tried five different printers. I've even tried renaming the file. I've copied it to http://www.rcslt-members.org/tw/Affiliate%20Application%20Form.doc So you can try. Anyone know WHY THIS DOES NOT PRINT??? I thought maybe there's a font in there or something, hence sent it to this group. Thanks TRISTÁN WHITE PS have fun in working out why it's not printing! It's kept me busy for an hour and I've given up. Well, this is a bizarre form, to say the least. The best thing I could say about it is that it was obviously created by someone whose native language is not Word! My original suspicion (before downloading it) was that perhaps it contained form fields and they were empty and "Print data only for forms" was checked (Print tab of Tools | Options), in which case there would be nothing to print, but that is not the case. When I looked at it, my first thought was that the whole thing was text boxes, so it wouldn't print if "Drawing objects" was not checked, and indeed if you clear that option, a good bit of the form won't print, but at least some of it is plain text. The fonts are nothing special (but even if they were, Word would substitute others). Note, however, that all margins have been set to 0", and the text at the bottom is extremely unlikely to print on even a laser printer because it is right at the bottom edge (at least, that's the way it looks on my system, where the paper size shows as Letter; it seems likely, however, that this was designed for A4, so perhaps that would not be an issue). So I'm at a loss to explain this behavior. Perhaps someone else will have a better idea.  SignatureSuzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. > I have a Word document that REFUSES to print! > [quoted text clipped - 17 lines] > PS have fun in working out why it's not printing! It's kept me busy > for an hour and I've given up. Tristan, I was also very surprised that your document didn't print on my printer either. I cannot tell you the reason for this strange behavior but I'm glad to tell you that I managed to print it by following this procedure: first print it as a draft. It will print without the logo in the upper left corner. Then print it as a normal document. On my printer it works! Best regards, Alain > Well, this is a bizarre form, to say the least. The best thing I could say > about it is that it was obviously created by someone whose native language [quoted text clipped - 50 lines] > > PS have fun in working out why it's not printing! It's kept me busy > > for an hour and I've given up. Tristán White wrote: > I have a Word document that REFUSES to print! > [quoted text clipped - 17 lines] > PS have fun in working out why it's not printing! It's kept me busy > for an hour and I've given up. I couldn't reproduce the problem. It worked fine for me - Word 2003, Windows XP Pro SP1, Epson Stylus C80 printer. (Except for the material in the unprintable bottom half-inch) - Character I hadn't tried actually printing--just believed what Print Preview displayed--but in fact it doesn't seem to want to print for me, either (and I tried two different printers, one laser and one inkjet). I get the usual error messages from my DeskJet (nonsense about a problem with the black and tri-color cartridges), but nothing is actually sent to the printer. Even "Draft output" didn't do anything for me. SignatureSuzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. Tristán White wrote: > I have a Word document that REFUSES to print! > [quoted text clipped - 17 lines] > PS have fun in working out why it's not printing! It's kept me busy > for an hour and I've given up. I couldn't reproduce the problem. It worked fine for me - Word 2003, Windows XP Pro SP1, Epson Stylus C80 printer. (Except for the material in the unprintable bottom half-inch) - Character My HP LaserJet wasn't remotely interested. No print, no error message, no nothing. And an instant nothing at that. (Which I've never seen before.) Acrobat handled it, but it took quite a while. This document certainly wasn't created by Word. I suspect it's something like the RTF output from a graphics program, opened then saved in Word. For example, look at the Office Use Only Membership No. box -- the dotted lines up the sides are actually made up of separate dots (Acrobat took several minutes just on that). The whole document has 185 floating shapes, plus frames. There's also something odd about the anchoring: try deleting all the paragraph marks up the left-hand margin. You can delete them ALL, leaving some framed text. Which is anchored to what? >I hadn't tried actually printing--just believed what Print Preview > displayed--but in fact it doesn't seem to want to print for me, either [quoted text clipped - 34 lines] > > - Character Well, we're agreed that it's bizarre, and that is "certainly wasn't created by Word" goes even farther than my statement that it was created by someone not at home in Word. Peter Hipson's findings just add to the mystery. It would be interesting to find out how it was created this way (and why). SignatureSuzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. > My HP LaserJet wasn't remotely interested. No print, no error message, no > nothing. And an instant nothing at that. (Which I've never seen before.) [quoted text clipped - 48 lines] > > > > - Character I've seen something along these lines (although not as wierd) that was created this way -- 1) create a document in Corel (where everything is a floating graphic). 2) output to PDF. 3) open in Acrobat and save as Word. > Well, we're agreed that it's bizarre, and that is "certainly wasn't > created [quoted text clipped - 64 lines] >> > >> > - Character Sounds plausible. But why not just leave as a PDF, especially if you could make it fillable (since the form is currently useless in Word)? SignatureSuzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. > I've seen something along these lines (although not as wierd) that was > created this way -- [quoted text clipped - 73 lines] > >> > > >> > - Character Good question. You must have been around clients long enough to know the sort of nonsense that happens when someone stamps their foot and someone else misunderstands while running for cover ... > Sounds plausible. But why not just leave as a PDF, especially if you could > make it fillable (since the form is currently useless in Word)? [quoted text clipped - 95 lines] >> >> > >> >> > - Character >Sounds plausible. But why not just leave as a PDF, especially if you could >make it fillable (since the form is currently useless in Word)? I can answer this one. I'm not sure what it was BEFORE being a PDF file, but I remember two years ago it was necessary to make some major changes to the layout (add a few more lines and change the colour I think). We didn't have Adobe Acrobat, only the Reader, so we used some shareware from the WWW that converted PDF to Word and kept the layout. Even if we did have Adobe Acrobat proper, the likelihood of making many changes other than to the odd word would be nil. Because it was not originally written in Acrobat. It was probably a Quark or a PageMaker document, which as since become lost. The changes were then made. A couple of lines added I think, and some minor text changes. I can only guess as to how, but as someone else suggested it may have been an import. Though it is possible to create such a document (lot's of WordArt, shapes, etc.) I don't think one could re-create the very strange margins. Even Word had serious problems with the margins, which is why it reports the margins as zero (when they are not). You can get an idea of what's up by turning on rulers in the print layout view. The top margin is at the bottom of the page! It took me only about ten minutes to re-create the document from 'scratch' in Word, though I have to mention I knew exactly how to do it... >Well, we're agreed that it's bizarre, and that is "certainly wasn't created >by Word" goes even farther than my statement that it was created by someone >not at home in Word. Peter Hipson's findings just add to the mystery. It >would be interesting to find out how it was created this way (and why). PeterD, the Darkstar Network To email, fix my address! ExpertZone! >Well, we're agreed that it's bizarre, and that is "certainly wasn't created >by Word" goes even farther than my statement that it was created by someone >not at home in Word. Peter Hipson's findings just add to the mystery. It >would be interesting to find out how it was created this way (and why). I'll try and find out for you. The person who did the original document no longer works here, but I have her email address somewhere. I'll let you know, for the benefit of the group. May be a few days though. Thanks. That would be great! SignatureSuzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. > >Well, we're agreed that it's bizarre, and that is "certainly wasn't created > >by Word" goes even farther than my statement that it was created by someone [quoted text clipped - 6 lines] > I'll let you know, for the benefit of the group. May be a few days > though. >Thanks. That would be great! All confirmed. It was done in Adobe Pagemaker 5. Converted to PDF via the distiller. Converted to Word via some shareware that was downloaded from downloads.com. Then amended in Word. No wonder the document was so ****ed! :-)) Thanks all of you, so much, for having a crack at this! Sheesh! Thanks for the feedback. SignatureSuzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. > >Thanks. That would be great! > [quoted text clipped - 5 lines] > > Thanks all of you, so much, for having a crack at this! >Sheesh! Thanks for the feedback. It's what happens when you have temporary staff coming in from agencies, all with their own favourite software. Something gets designed, next year it needs changing, temp can't us X software, so converts it into Y and amends it, original file gets lost. And so on! The ORIGINAL file was 4 years old and it was changed every year, once a year (the price of subscription increased every year). :-)) I suppose we could all laugh, but the truth be told, I've had to do this a few times myself when the original document was not available. I don't use a shareware program to extract, but use full Acrobat and export as a .DOC file. It works, but is not pretty. On Fri, 04 Mar 2005 15:07:30 +0000, Tristán White <Tristan_White@rocketmail.com> wrote: >>Thanks. That would be great! > [quoted text clipped - 5 lines] > >Thanks all of you, so much, for having a crack at this! PeterD, the Darkstar Network To email, fix my address! ExpertZone! No, this is a bizarre document! I've never seen anything like this document and I've been working with Word, and teaching Word for many years. It is a record. Section 1's margins are entirely off the printed page, so when Word trys to print, it does not print anything. Since the document is blank, word does not bother sending it to the printer (seems sensible, why print blank paper). Adjusting the margins causes other rather strange things to happen, and generally 'trashes' the document. Since it should only take a few minutes to recreate this form properly I'd suggest trying again. And, what's sad is that the form was so easy to create... See what it should have been like: http://www.hipson.net/RoyalCollegeofSpeech.doc you will have to change the $ in the dues line to a Pounds symbol. And my version will print! On Thu, 24 Feb 2005 15:07:36 +0000, Tristán White <Tristan_White@rocketmail.com> wrote: >I have a Word document that REFUSES to print! > [quoted text clipped - 17 lines] >PS have fun in working out why it's not printing! It's kept me busy >for an hour and I've given up. PeterD, the Darkstar Network To email, fix my address! ExpertZone! As a matter of interest (??), opening the document in some word processors will cause a crash. It also crashed Conversions+. The underlying format of the document might be tortured Word 97; however, I suspect it is a conversion by a PDF to Word converter. Open the document in Word and save as rtf. Open in Word Perfect 11. (Other versions might work as well.) Now it will print. If the WPD document is opened in word, formatting is scrambled. It will print in the sense that paper gores through the printer. It would be best to go to the document source, probably the RCSLT web site, and get the Word-formatted version, if there is one. They do have both PDF and Word versions of most redistributable documents and forms. Tom MSMVP Windows Shell/User D. Hipson" <mcn01 at hipson dot net> wrote in message news:kqls111j8hrlhoq50r48kcdcua49s58vrf@4ax.com... : No, this is a bizarre document! I've never seen anything like this : document and I've been working with Word, and teaching Word for many [quoted text clipped - 45 lines] : To email, fix my address! : ExpertZone! The image of the paper goring through the printer is pretty painful. <g> SignatureSuzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. > As a matter of interest (??), opening the document in some word > processors will cause a crash. It also crashed Conversions+. The [quoted text clipped - 70 lines] > : To email, fix my address! > : ExpertZone! : The image of the paper goring through the printer is pretty painful. <g> ;-)) Yes, I know. Proof reed... don't just run the spiel chucker. Tom MSMVP Windows Shell/User |
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