Missing characters when doing multiple colour printing in Word

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

Don Ojo - 04 Jul 2005 18:06 GMT

OS:XP SP1
Office 2003SP1
Printer:OKI5400
When doing multiple colour printing in Word,the first page comes perfect
while the rest comes with few chracters missing.

Reply to this Message

Mary Sauer - 04 Jul 2005 20:50 GMT

Is your driver current?
http://www.okidata.com/mkt/html/nf/Drivers.html

Signature

Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

> OS:XP SP1
> Office 2003SP1
> Printer:OKI5400
> When doing multiple colour printing in Word,the first page comes perfect
> while the rest comes with few chracters missing.

Reply to this Message

Don Ojo - 05 Jul 2005 07:08 GMT

Drivers was the first point of trouble shooting and resolution,
drivers are current.

Reply to this Message

Tom Ferguson - 05 Jul 2005 16:09 GMT

Is this a "new" problem: did this printer ever work correctly with the
operating system?

Please let us know the OS and Office version you use and its current
status (Original, SP!, SP2). Does the problem happen with other
applications? Some and not others? Are the missing letters all one
colour (e.g. format all text red)? Or are all colours affected from
time-to-time?

This printer is PCL _and_ Postscript compatible. Try installing one of
the HP PCL5e drivers from the hp.com site.

The printer driver is the most likely suspect, peculiar printer fault
aside.

Let us know.

Tom
MSMVP
Windows Shell/user

Direct NNTP link to this news group:
NEWS://msnews.microsoft.com/microsoft.public.word.printingfonts

: OS:XP SP1
: Office 2003SP1
: Printer:OKI5400
: When doing multiple colour printing in Word,the first page comes perfect
: while the rest comes with few chracters missing.

Reply to this Message

Don Ojo - 07 Jul 2005 18:05 GMT

Drivers has now been identified as the culprit.
Many thanks for your prompt help.

Reply to this Message