Tom, Thanks for your response.  I checked and Times New Roman is an installed
font.  The printer is a HP Deskjet 6122 and I went on the HP website and had
them check and they verified that I had the correct driver with no needed
updates.  I initially created the document and saved it.  I then use the
original document as a template (I did not save it as such, it is saved as
.doc) and overwrite the pertinent information and then save the new document
each time under a new name.  The font reformatting only happen once in a
while, but on the day that it happens, there's nothing I can do to correct it
other than changing the font or the fontsize.  I've rebooted, exited Word,
etc. and nothing works.

Let me know if you can think of anything else.  For now, I've changed by
defaul font in Word and go from there.

Thanks again - Sue

It is possibly a font substitution problem.

1. Assure that Times New Roman is installed by checking the listing in
Control Panel Fonts.

2. Check and make sure the correct printer driver is instralled.

3. Open the document. Select the entire document (or at least that part
formatted to use Times New Roman). Go to the Format Font menu and select
Times New Roman.

Save the document under a different name. Print it. Let us know.

Also:
What printer make and model is selected for use? What is the source of
the printer drivers? (CD that came with the printer | Drivers in-box with
Windows | download for printer maker's web site | Compatible drivers e.g.
Brother printer using HP drivers.) Was the document originally formatted,
possibly by someone else,  to use Times (as opposed to Times New Roman)?


Tom
MSMVP
Windows Shell/User

"Sue" <Sue@discussions.microsoft.com> wrote in message
: news:A9387F6F-4CDC-4F32-AE4C-3DBEF9A16532@microsoft.com...
: Times New Roman 12 pt. has been my default font forever.  All of the
: sudden,  when I hit "print" the text changes to what looks like
Wingdings.  If I
: change the font to 11 pt. or any other size, it's okay.  But 12 pt.  will
not
: print.  If I save the file, it saves as jibberish, but I can reopen and
: change the font, and everything is okay.  Anyone have a suggestion?

Hi;

The HP inkjet should print exactly what is on the screen. It should do
this because the printer type does not have a built-in rasteriser. The
printer driver should simply print the same image to the printer that the
Windows GDI+ rasteriser sends to the screen.

Postscript and PCL printers have their own, built-in rasterisers. The
printer driver, depending on driver settings, might substitute
printer-resident fonts for those used in the document. It is in this
process that peculiar results can happen. E.g., Symbol becomes
substituted for a text font. Also, peculiar font substitution problems
can happen if the font specified in the document is not present on the
system doing the editing or printing.

So, please confirm if problems always or sometimes or never happen when
printing to the HP or other inkjet. Also, let us know what printers do
show problems and what the source of the printer driver is. (CD that came
with the printer, Download from printer maker's web site, other
compatible printer driver, driver from Windows CD, ...)

Tom
MSMVP
Windows Shell/User