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MS Office Forum / Word / Setup / May 2004

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Slow toggle between two documents

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Mark Troxel - 10 May 2004 01:06 GMT
I have a client who has Word 2002 on a Pent IV, 2.8GHz,
512MB with very little running in the startups.  Should be
fast.  But when he has two documents running at the same
time and toggles from one to the other, it can take from 2
to 10 seconds for the computer to paint the screen with
the other document.

He also has Adobe Acrobat 4.0 which is a known Word 2002
problem, but I don't think it makes this issue.  Anyone
else seen this?
Charles Kenyon - 10 May 2004 15:48 GMT
How large are the documents? How complex? Print view rather than normal
view?
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Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://www.mvps.org/word which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

> I have a client who has Word 2002 on a Pent IV, 2.8GHz,
> 512MB with very little running in the startups.  Should be
[quoted text clipped - 6 lines]
> problem, but I don't think it makes this issue.  Anyone
> else seen this?
Mark Troxel - 10 May 2004 16:29 GMT
Don't remember the view.  I know I'm always on print view
on computers that have way, way less RAM and CPU than this
one.

Don't know the size of the docs but as small and simple as
it gets.  They both have two words on them, "test one"
and "test two".  I made them just to test this issue.  I'm
sure it would be worse with larger documents.

>-----Original Message-----
>How large are the documents? How complex? Print view rather than normal
[quoted text clipped - 11 lines]
>
>.
Charles Kenyon - 10 May 2004 16:49 GMT
Shot in the dark...

Does he have Norton AV? If so, have him turn off the office plug-in. It
doesn't help anything.
Signature


Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://www.mvps.org/word which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

> Don't remember the view.  I know I'm always on print view
> on computers that have way, way less RAM and CPU than this
[quoted text clipped - 38 lines]
> >
> >.
Daniel - 10 May 2004 22:14 GMT
I have similar toggling problems with Word 02 and have
disengaged Norton AV Office plug-in. Didn't help.

Any other ideas?
Mark Troxel - 11 May 2004 03:08 GMT
I'll be at his office tomorrow night.  I'll try the Norton
deal.  It's weird, this is one of the fastest computers
I've been on in a while and it pauses when you toggle
between two Word docs.
>-----Original Message-----
>I have similar toggling problems with Word 02 and have
[quoted text clipped - 3 lines]
>
>.
Valerie - 20 May 2004 18:31 GMT
I have the same problem with toggling between Word docs -
but only when connected to my home wireless network. It
doesn't happen with other applications, just Word.  And
only happens when I'm on the wireless.

Did you ever figure out the problem?

>-----Original Message-----
>I'll be at his office tomorrow night.  I'll try the Norton
[quoted text clipped - 10 lines]
>>
>.
 
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