Hi Len,

See the article "My menus and toolbars are missing and won't come back

Or:       Some of the options on Word's built-in dialogs are permanently
greyed out, when they shouldn't be;

Or:       Word doesn't retain my settings (or my recently-used files list)
when I quit and go back in.

Or:   Some of the tabs in Tools | Options look wonky (they're either blank
or the text is shifted down and to the right)

Or:       Word opens very slowly." at:

http://www.mvps.org/word/FAQs/AppErrors/MissingMenusEtc.htm

Please post any further questions or followup to the newsgroups for the
benefit of others who may be interested.  Unsolicited questions forwarded
directly to me will only be answered on a paid consulting basis.

Hope this helps
Doug Robbins - Word MVP