Hi Diana,

I just pasted

http://www.mvps.org/word/FAQs/AppErrors/RedX.htm

in IE and the page came up fine.

Here's the text from the article:

In Word 97 especially, when you open a document that contains graphics, some
of the graphics may be displayed as partial or whole red X's.

This problem occurs most often with inserted bitmap (.bmp) files or pasted
graphics but may also occur with other formats. Word uses either a red X or
a general picture (a circle, square, and triangle) to represent any graphic
or picture it cannot display.

Word will not be able to display corrupted or damaged graphics or may lose
picture data in low-memory or low-resource situations. If you have less than
20 MB free on your hard drive, this may be the source of the problem.

More likely, however, the problem is the result of a bug in the original
Word 97 release, which was corrected by SR-1. Obtaining and installing SR-1
will not solve the problem once it has occurred (you'll still have to
reinsert the original graphics), but it will prevent it from recurring.

For information about obtaining and installing service releases SR-1 and
SR-2, see http://officeupdate.microsoft.com/Articles/sr2fact.htm . For more
information about the Word 97 red X problem, see Microsoft Knowledge Base
article Q162349, "WD97: Picture Displayed as Red 'X' in Document."

Please post any further questions or followup to the newsgroups for the
benefit of others who may be interested.  Unsolicited questions forwarded
directly to me will only be answered on a paid consulting basis.

Hope this helps
Doug Robbins - Word MVP