Product Key Info

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

Garrett - 30 Jan 2004 00:20 GMT

My other computer crashed and I am trying to reinstall my
software to this one.... I have the product key and all of
my info but it says that it has already been registered...
How do I either unregister it so I can reinstall it or at
least get a new Key # so I can install to my new computer

Thank you

Reply to this Message

Doug Robbins - Word MVP - DELETE UPPERCASE CHARACTERS FROM EMAIL ADDRESS - 30 Jan 2004 05:04 GMT

Get the phone number for your local Microsoft office from
http://microsoft.com/worldwide and call them an explain your situation. You
should be aware that if the software came pre-installed on your original PC,
it is more than likely and OEM version of the software that was only
licensed for use on that particular machine.

Signature

Please post any further questions or followup to the newsgroups for the
benefit of others who may be interested. Unsolicited questions forwarded
directly to me will only be answered on a paid consulting basis.
Hope this helps
Doug Robbins - Word MVP

> My other computer crashed and I am trying to reinstall my
> software to this one.... I have the product key and all of
[quoted text clipped - 3 lines]
>
> Thank you

Reply to this Message

mel - 31 Jan 2004 15:39 GMT

I'm having a similar problem. I reinstalled office xp and
on word, it ask for product key, I enter it, and it says
it's invalid. Do you have a solution yet?

>-----Original Message-----
>My other computer crashed and I am trying to reinstall my
[quoted text clipped - 5 lines]
>Thank you
>.

Reply to this Message