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MS Office Forum / Word / Setup / July 2003

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Word97 encounters delay when is accessed via Terminal Service

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Lan - 29 Jul 2003 00:43 GMT
Keystrokes would not show immediately on the screen after
typing in the Word document screen.  Texts show after 10-
20 sec delay.  Mouse clicks on the Word Help menu also
cause Word to pause for several seconds.  This behavior
is seen only in MS Word that is accessed from a Terminal
Service client via LOCAL network (100mbits). A note that
the sever that host the applications is a recently new
and powerful machine with 2.0+GHZ processer and 512M of
RAM.  Can someone help if this performance issue has
something to do with the Terminal service configuration
or Word setting.  Much apprieciated.  Thanks in advance.

Lan
Lan - 29 Jul 2003 00:53 GMT
I forgot to mention that the number of users on the
network doesn't seem to have any difference.  No matter
it has one user or 10, Word stucks for as long as it
takes.

>-----Original Message-----
>Keystrokes would not show immediately on the screen after
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>
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