Help buttons missing

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Bear - 30 Dec 2005 21:53 GMT

I rely on the Help for VBA file a lot when coding. Recently, the
cross-reference buttons at the top of the topics disappeard. There's just an
empty, recessed, square where they should be.

This means I have no "See also," "Example," "Properties," "Methods," or
"Applies to" buttons or links for example.

I recently installed an IT security update, and I recall something similar
happened before related to IE security settings.

Cany anyone tell me how to get these buttons back?

Bear

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Jean-Guy Marcil - 31 Dec 2005 15:33 GMT

Bear was telling us:
Bear nous racontait que :

> I rely on the Help for VBA file a lot when coding. Recently, the
> cross-reference buttons at the top of the topics disappeard. There's
[quoted text clipped - 7 lines]
>
> Cany anyone tell me how to get these buttons back?

I had a problem with my help display and behaviour a while back. Here is a
message I posted and an answer by fellow Windows-Help MVP Pete Lees. Maybe
it will be of assistance. It did solve my problem.

<quote>

> But, when I access help from the VB reference that is included with the
> VBA help (for example, I have code using the "Left" method, then I
> select it from the VBA code and hit F1 or double click) I then get the
> proper help page displayed, but all the links from that page ("See
> also", "Applies to", Example", "Related topics", etc.) are replaced by
> little white squares and the links are useless.

The chances are that you have a registry problem: the registry entries for
the HTML Help ActiveX control are broken. A number of the security patches
and service packs that Microsoft released last year are known to cause this
problem, including the cumulative security patches for Internet Explorer and
service pack 4 (SP4) for Windows 2000.

The problem is described in Knowledge Base article 822989 and, in most
cases, installing Critical Update 811630 should sort it out.

822989: http://support.microsoft.com/?kbid=822989
811630: http://support.microsoft.com/?kbid=811630

The exception to this is Windows 2000 with SP4 installed. In this case you
must unregister the ActiveX control and then re-register it, by running the
following two commands from a command prompt:

regsvr32 /u <drive>:\winnt\system32\hhctrl.ocx
regsvr32 <drive>:\winnt\system32\hhctrl.ocx

</quote>

Signature

--
Salut!
_______________________________________
Jean-Guy Marcil - Word MVP
jmarcilREMOVE@CAPSsympatico.caTHISTOO
Word MVP site: http://www.word.mvps.org

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Bear - 03 Jan 2006 15:24 GMT

Jean-Guy:

Thanks for the information. My friendly IT gang has prevented me from
installing updates on my own, but the information was useful in motivating
them to fix it for me.

Still waiting for a confirmed fix, but hopeful, I remain,

Bear

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Bear - 11 Jan 2006 14:57 GMT

Here's the "resolution" to this problem.

I'm on Windows XP Pro with Word 2000. I used the System Restore utility to
remove the last security patch IT had me install. It showed up as:

Installed Windows XP KB905915.

Bear

> I rely on the Help for VBA file a lot when coding. Recently, the
> cross-reference buttons at the top of the topics disappeard. There's just an
[quoted text clipped - 9 lines]
>
> Bear

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