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MS Office Forum / Word / Programming / February 2006Attached Template reference removed on close
File Server - Windows 2000 Terminal Desktops - Windows XP Software - Office XP In our environment we have precedents stored on the network and templates stored on user's PC. Recently all precedents with a particular template attached have lost the template after the generated precedent is closed (no difference if precedent saved to network or locally). Example - User runs "Letter to Joe.doc". Attached template = "Letter.dot" Users saves letter as 8FebLtr.doc. Attached template = "Letter.dot" User closes doc and later re-opens. Attached template = "Letter to Joe.doc" The template has customised toolbars, etc that are needed. If anyone can help me discover why this is happening I would be very grateful. I have just discovered this is happening with all .doc's that have an attached template - save the doc, close, reopen - no attached template. > File Server - Windows 2000 Terminal > Desktops - Windows XP [quoted text clipped - 9 lines] > The template has customised toolbars, etc that are needed. If anyone can > help me discover why this is happening I would be very grateful. Precedent? A document that you are using instead of a template? Why not actually use templates? When you open Letter to Joe.doc, it still has Letter.dot attached, does it not?  SignatureCharles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. > File Server - Windows 2000 Terminal > Desktops - Windows XP [quoted text clipped - 11 lines] > The template has customised toolbars, etc that are needed. If anyone can > help me discover why this is happening I would be very grateful. I don't completely follow all you say but is it possible that "Letter to Joe.doc" is actually a Word Template? The file extension itself does not determine the type of file. If you somehow save as, or more likely rename, a template with a .doc suffix, Windows may see it as a document but Word, when it opens it, will see it as a template. -- Enjoy, Tony > File Server - Windows 2000 Terminal > Desktops - Windows XP [quoted text clipped - 9 lines] > The template has customised toolbars, etc that are needed. If anyone can > help me discover why this is happening I would be very grateful. Thanks for your replies Charles and Tony. The precedents are all Word documents with ".doc" extensions and have never been templates. They do have templates attached to them. When the precedent is generated by the user it still has the template attached. When the user saves the precedent it still has the template attached. If the user closes the saved precedent and opens it again later, it does not have the template attached - it shows an attached template of the original precedent which is a document and not a template. We've worked in this way for approx seven years and never had a problem. This problem started about 3 weeks ago and I can't figure out why the templates are being removed on close. > I don't completely follow all you say but is it possible that "Letter to > Joe.doc" is actually a Word Template? The file extension itself does not [quoted text clipped - 21 lines] > > The template has customised toolbars, etc that are needed. If anyone can > > help me discover why this is happening I would be very grateful. I don't have any ideas on what is happening either. Have you tried running Word in Safe Mode and seeing if this happens? Again, it is best to create new documents straight from templates rather than from other documents. Precedent is not a term I'm familiar with in word processing. SignatureCharles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. > Thanks for your replies Charles and Tony. > The precedents are all Word documents with ".doc" extensions and have [quoted text clipped - 39 lines] >> > can >> > help me discover why this is happening I would be very grateful. |
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