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MS Office Forum / Word / Programming / February 2006Speed in opening word documents and executing the word application
I work in an office with 25 users which were all "refreshed" with new computers and upgraded to Windows XP Professional. All the applications open immediatly with the exception of "Word". It takes around 20 seconds to execute the application and about 45 seconds to open documents no matter how small the size. This is frustrating as the previous version "Windows 2000" was much faster. Most docs opened immediatly. Excell, Access, PowerPoint, in XP, all execute upon a click of the icon so why is Word different. I have called our helpdesk for assistance and believe they cannot figure this out or my request has been buried. Does anyone have a clue as to why this is happening?? Hi new User I suspect that the templates for your documents have been located on a shared network drive, and in the process of upgrading the location of the shared drive has been changed. This is a known bug in Word. This KB article describes the problem. Your Word documents take a long time to open when they have attached templates http://support.microsoft.com/?kbid=823372 The problem does *not* occur if the templates is located on the C: drive According to this article, the problem is fixed if you install Windows XP Service Pack 2 List of fixes included in Windows XP Service Pack 2 http://support.microsoft.com/default.aspx?scid=kb;%5BLN%5D;811113 However, I have still experienced this kind of problem even though I have XP SP2. In the short term, the fix is to set the network share back to how it was, so that the templates can be quickly found again. In the long term, the fix is always to store company templates on the C drive of each PC.  SignatureRegards Jonathan West - Word MVP www.intelligentdocuments.co.uk Please reply to the newsgroup Keep your VBA code safe, sign the ClassicVB petition www.classicvb.org >I work in an office with 25 users which were all "refreshed" with new > computers and upgraded to Windows XP Professional. All the applications [quoted text clipped - 10 lines] > my request has been buried. Does anyone have a clue as to why this is > happening??
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