envelope printing faded

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matt sherk - 10 Mar 2006 04:08 GMT

My envelopes in Word 2000 look great on screen but with my new Lexmark X7170
print out faded. Even when I change print cartridges they print faded. I have
my color logo and normal black printing for my return address. When I had my
old HP all-in-one the printing was fine. Lexmark states that it must be a
software problem. If I copy all of the info. to a blank page and print it out
it is fine, but as soon as we go to an envelope set up it prints out faded.

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Graham Mayor - 10 Mar 2006 07:46 GMT

Well they would say that and to an extent they are correct. For some reason
known only to Microsoft, envelope print doesn't use the black cartridge but
uses instead a composite colour to make black. Changing the Envelope Address
and Envelope Return paragraph styles to Black from Auto *may* help. If not
you may have to resort to subterfuge and create a template for your
envelopes that uses a different paragraph style or the addressee and return
address information (or buy another HP printer ;) )

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> My envelopes in Word 2000 look great on screen but with my new
> Lexmark X7170 print out faded. Even when I change print cartridges
[quoted text clipped - 3 lines]
> all of the info. to a blank page and print it out it is fine, but as
> soon as we go to an envelope set up it prints out faded.

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