"Requesting virus scan"

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Bugsy - 21 Jul 2007 20:15 GMT

Just recently, when I open a file, Word is apparently "requesting a virus
scan". The operation dramatically slows down my work (I open and close
dozens of files at a sitting).

I am confident that my collection of files is "virus free" and do not NEED a
virus scan . . . and especially do not need the delay.

How do I turn this feature off. I can't find anywhere in WORD, or in my
anti-virus program (Norton), or in Windows Security Center that seems to
address the feature.

Any advice would be greatly appreciated.

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Russ - 21 Jul 2007 23:46 GMT

Look here:
<http://office.microsoft.com/en-us/powerpoint/HP052495611033.aspx>

> Just recently, when I open a file, Word is apparently "requesting a virus
> scan". The operation dramatically slows down my work (I open and close
[quoted text clipped - 8 lines]
>
> Any advice would be greatly appreciated.

Signature

Russ

drsmN0SPAMikleAThotmailD0Tcom.INVALID

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garfield-n-odie [MVP] - 22 Jul 2007 00:22 GMT

Turn off the Office Plugin that comes with Norton Antivirus, but don't
turn off Norton AutoProtect. See
http://support.microsoft.com/?kbid=329820 "How to use Office programs
with the Norton AntiVirus Office plug-in" for more information.

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Graham Mayor - 22 Jul 2007 07:47 GMT

The virus scan message comes not from Word but from linked anti-virus
software. Checking of Word/Office documents can usually be deselected in the
AV program e.g. in Norton AV by turning off its Office Plug-in.

With some versions of the Norton product it may be necessary to unregister
the calling DLL by running the following command line from Windows > Start >
Run

regsvr32 /u "c:\program files\norton antivirus\officeav.dll"
or
regsvr32 /u "c:\program files\norton systemworks\norton
antivirus\officeav.dll"

Other AV apps eg the popular free ediition of Grisoft's AVG antivirus
software, require similar treatment.
In this instance:

regsvr32 /u "C:\Program Files\Grisoft\AVG Free\avgoff2k.dll"

Office MVP Beth Melton recently reported her discovery that "If there are
any WLL add-ins in the Startup folders they will trigger this message even
if the user doesn't have any type of virus scanner enabled. Apparently, MS
is using the virus scanning engine to check for macros in WLL files and as a
result it triggers the message. Note other than checking for macros it isn't
actually performing a virus scan....One add-in I know of that still uses a
WLL is EndNote." So you might check your Word and Office Startup folders for
.wll files.

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<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
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> Just recently, when I open a file, Word is apparently "requesting a
> virus scan". The operation dramatically slows down my work (I open
[quoted text clipped - 8 lines]
>
> Any advice would be greatly appreciated.

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Bugsy - 22 Jul 2007 15:29 GMT

PROBLEM SOLVED! Thanks for all the help.

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Roderick O'Regan - 23 Jul 2007 10:44 GMT

Hi Bugsy.

Could you share with us, please, which method you used to solve the
problem?

I have always thought this was a "fact of life" in Word and had to
live with it.

Thanks to all the previous replies to your original question they have
given me a different perspective and one I'd like to try for myself.

Roderick

>PROBLEM SOLVED! Thanks for all the help.
>
[quoted text clipped - 10 lines]
>>
>> Any advice would be greatly appreciated.

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