Hello
I've read to not change normal.dot when adding a custom menu. So I've put my
custom menu and macros on a global template and saved the template in the
startup folder (wdStartupPath). When i do this (and checked its loaded as an
add-in) I can only see my menu when there is a document open that is attached
to the global template (which I've read I should never have, and don't want).
When the active document is attached to normal.dot I cannot see my menu. But
with alt-F8 I can see my macros on the template.
I thought I had read customization and macros on global templates were
available (and visible) to all open documents, whatever their template. Can
someone pleases clarify if this is supposed to work?  

FYI... I've built my menu at runtime with customization context as the
global template and set to visible and enabled. I've also made one manually
at design time with the same result.  Word 2002 and 2007

Thanks!