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Re: Large PST file shows as empty in Outlook 2007

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Large PST file shows as empty in Outlook 2007

Antony Boggis08 Oct 2008 20:55
I had to do a system re-install yesterday on a Vista laptop. I preparation for this I backup all my Office files (docs & Outlook 2007 PST file).

The PST file (as of yesterday) was just under 2Gb in size and has many emails, contacts, etc.

Now that i have re-installed everything and restored the backed-up files, I can successfully open all the Word, Excel & Powerpoint files, but when I open the PST file, it shows as empty. Nothing.

I've tried SCANPST on it and it reports only about 26 folders and 200 or so "members" - I know there should be waaaaay more than that.

Russ Valentine [MVP-Outlook]30 Aug 2008 23:01
It's not an inconvenience. We can still help recover from mistakes, and
others would learn from your experience.
Signature

Russ Valentine
[MVP-Outlook]

> You were right.  I did do somethingwrong.  Sorry for the inconvenience.
>
[quoted text clipped - 38 lines]
>> >> > etc.
>> >> > appear.  What can I do?

mg30 Aug 2008 22:20
You were right.  I did do somethingwrong.  Sorry for the inconvenience.

> What you claim to have done would work fine had you done so correctly.
> Apparently you did not, but we have no idea what you did wrong from your
[quoted text clipped - 30 lines]
> >> > etc.
> >> > appear.  What can I do?

Russ Valentine [MVP-Outlook]30 Aug 2008 19:16
What you claim to have done would work fine had you done so correctly.
Apparently you did not, but we have no idea what you did wrong from your
description.
How did you copy this file? Precisely how are you trying to access it? How
many PST files do you see in your Outlook profile?
Signature

Russ Valentine
[MVP-Outlook]

>I copied my .pst onto a CD (after making sure it was the right file and
> noting its size).  I then loaded the copy on the new machine and tried to
[quoted text clipped - 25 lines]
>> > etc.
>> > appear.  What can I do?

mg30 Aug 2008 17:21
I copied my .pst onto a CD (after making sure it was the right file and
noting its size).  I then loaded the copy on the new machine and tried to
open it as a personal folder both directly from CD (which can't work because
it's read only) and after copying it to my hard drive and making sure it
wasn't read only.

It (or something opens) as a new Personal Folders but my messages, folders,
contacts are not there.

I went back and made sure it was the right file and its size indicates that
it is.

The file is still working properly on my XP machine.

Any ideas?

Thanks.

> Pst files from Outlook 2000 are perfectly compatible with Outlook 2007. Time
> to provide some information: how you created, saved and accessed this file.
> > I've got a large 2000 file (250MB) with lots of folders and messages,
> > contacts, etc.  I open it in 2007 and none of the messages, contacts, etc.
> > appear.  What can I do?

Russ Valentine [MVP-Outlook]30 Aug 2008 16:58
Pst files from Outlook 2000 are perfectly compatible with Outlook 2007. Time
to provide some information: how you created, saved and accessed this file.
Signature

Russ Valentine
[MVP-Outlook]

> I've got a large 2000 file (250MB) with lots of folders and messages,
> contacts, etc.  I open it in 2007 and none of the messages, contacts, etc.
> appear.  What can I do?

mg30 Aug 2008 14:02
I've got a large 2000 file (250MB) with lots of folders and messages,
contacts, etc.  I open it in 2007 and none of the messages, contacts, etc.
appear.  What can I do?

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