Is there a way to create your own categories, rather than the standard ones, for journal entries?  When you create a new journal entry there is field called "Entry type".  How would you add a custom type, for example "Intstant Message", if you wanted to keep track of important IM ...

In Outlook 2003, is it possible to customise the contact form?
Firstly, on the General tab there are four fields in the Phone numbers
section with drop-down boxes that allow you to select which phone numbers
are displayed for that contact. Suppose I choose Home phone, Home fax,

i have Outlook 200. When i want to create a new contact,
an existing contact opens up. A new form does not appear.
Any solutions would be greatly appreciated.

I would like to copy and transfer my Outlook contacts
file from my desktop to my laptop computer.  Can you
please provide step by step instructions on how best to
accomplish this?

Is it possible to change the category on a lot of
contacts at one time rather than opening each contact
individually.  I have 38 to change.

Anyone know how to make a pst file from outlook 2003
compatible with outlook 97? I think the 2003 is unicode
which cannot be read by the 97 version?

How can I use ActiveSync 3.7.1 to sync my contacts in
Outlook 2003. When I go to "Options" and "Contacts" and
click "Settings" it doesn't see the various contact
groups I've got set-up on WinXP in Outlook2003.

how do you quickly add a sender's email address, without
having to type it in.  in previous versions, I right click
on their name and Add to Address book (or contacts) but
this doesn't work.  Help!

I have created several custom fields that I use in the
contacts part of the DB.  They are above and beyond Users
1-4.
These are contact (sales) management fields I've  

Is it possible to be able to view the activities of
someone else contacts when you have shared permissions
and your permission level is owner?  When I try to open
up a contacts activities it informs me that there is

An assistant has access to his bosses contacts.
He is trying to view the bosses activites.
Which can be found in each contact under the activites
tab.

I have Outlook 2003. I want to synch some public folders
on my pocket pc.  Outlook 2002 had an add-in to do this,
but it doesn't work on 2003.  Any suggestions?

i have a shared mailbox with contacts in it which only the people who have
access can see. Im using Outlook 2003, and need these shared contacts to
show up in the address book as if was the GAL or personal contacts.
i have tried to add it as an extra outlook address book but outlook ...

Contacts is showing last Name, first name but when we
click on the address book and click on contacts it shows
first name last name in the name column. Is there anyway
to change this.

I'm transitioning to Outlook 2003 with Business Contact
Manager. There's no trouble adding contacts and putting
them in appropriate categories, but I can't figure out
how to create a distribution list or group. In regular