My parents (bless their computer illiterate hearts) are
having problems opening works documents with their new
Word 2000.  I'm not sure what happened before I called to
tell them to put the office cd in the cd drive so the

Since the July 24th when I installed the latest security
patches and Directx9b I have experienced problems with
launching Word as follows:
1) From the Start/New Office Documents - Word opens with

My password to open Word documents on XP is not working.  
I've tried typing in all caps, sentence case, and lower
case.  How can I disable or override the password on Word
files?

Have Windows 98, Office 2000. Appears I have macro virus.
Cannot open Word, Excel or Powerpoint, or Norton AntiVirus.
When attempting to open documents, get error message:
"Normal.dot still infected, do you want to delete?" Have

I have exactly the same problem as Patrick posted Aug 24
file is there but wont open
if there is a solution it would save me a tremendous
amount of rework

What the error code 0x800a16dd mean? It is related to MS Word 2002
object model limitations (as I think), but I can't found the
description.
Thanks.

My daughter has been able to change the normal template
for word.  Instead of starting with a clean document, she
has inserted a picture and some words.  Every time we
start word, this appears and we have to delete it before

i am trying to open my word document that i saved
yesterday. saved in on hard disk, floppy and sent it to my
yahoo account trying to open either of the files lets
following message pop up:

I saved word docs on a recordable cd and I can no longer
open some of the docs. When I try to open the doc I get
this message: "The document name or path is not valid
Check the file permissions for the document or drive". I

I've been running XP on a new system for about a year
now.  I don't have SP2 loaded.  I'm running Office Suite
97.  My problem is in MS Word only.  I have loaded both
patch loads sr1 and sr2.

Hi,  
I'm running Windows 2000 professional (sp3) and was
infected with the msblast.exe worm.  After installing the
patch and destroying the virus with antivirus software, I

When I type a letter(eg. D) in Word. A black line comes
across the page and i cannot see the word. When I go to
print preview the page is black and i cannot see the words
even though they are there.

Been having a problem with Word 2000, running under Windows XP Home.
I can't save documents at all, whenever I click on Save, no dialog box
appears.  When quitting, I get the prompt to save the global template.
If I run winword /a the problem disappears, until I open up an

Dear folks,
I have office 97 and windows XP home version.  One day
when I tried to open Word I got the message theat the
application file has encountered a problem and needs to

I have installed office SR on win 98 SE. All app. work
fine except word and comes up with no menu. I have
reinstalled the office few times but no luck the word has
no menu.